Can I Cancel My Order?
Absolutely. You have the opportunity to cancel your order within 24 hours of placing it FREE of charge. After 24 hours you will be charged a restocking fee of $15.00 for the immediate cancellation.
Where Is My Refund?
Please allow 7-10 business days for your refund to be returned. If you haven’t received a refund yet, first check your bank account again then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@canvasyshop.com.
Who Pays For The Shipping On Returns?
If you are not returning for a size or similar product exchange then you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If your order has shipped and you've paid any shipping fees, then any shipping fees paid at that point are non-refundable.